Shipping Policy
FIFA Store offers Free Worldwide Shipping on eligible orders. Please review the details below for order processing, estimated delivery time, tracking updates, address accuracy, customs coverage, and package support.
Free Worldwide Shipping
FIFA Store provides Free Worldwide Shipping for customers around the world. Shipping rates are free at checkout, and any customs duties, import taxes, brokerage fees, or other government charges are included in our Free Worldwide Shipping service. If such fees occur, they will be covered by us.
Order Processing Time
Orders are typically processed within 1–3 days after your order is placed and payment is confirmed.
Processing time may vary during busy periods, product launches, holidays, or high order volume. You will receive an update when your order has shipped.
Estimated Delivery Time
Estimated delivery time is 2–5 days after your order has been processed and shipped.
Delivery estimates are provided for general guidance and may be affected by destination, customs processing, weather, local delivery conditions, or other events outside normal transit control.
Shipping Destinations
FIFA Store ships worldwide. During checkout, please enter a complete and accurate delivery address so your order can be processed correctly.
- Use your full legal name or recipient name.
- Enter the complete street address, apartment, suite, or unit number if applicable.
- Include the correct city, state, province, postal code, and country.
- Provide an email address where order and tracking updates can be received.
Shipping Rates
Shipping is free worldwide. You will not be charged a separate shipping fee for standard order delivery.
Tracking Information
Once your order has shipped, tracking information will typically update within 1–3 days after shipment.
Tracking links may take time to show movement after the package is scanned by the shipping network. If your tracking has not updated after this period, contact us for help.
Wrong or Incomplete Address
Customers are responsible for providing a correct and complete shipping address at checkout. If you notice an address mistake, contact us as soon as possible at [email protected].
We cannot promise that address changes can be made after an order has started processing or shipped.
Customs, Duties & Import Taxes
FIFA Store’s Free Worldwide Shipping service includes any customs duties, import taxes, brokerage fees, or other government charges that may apply to your order. If such fees occur, they will be covered by us.
Customers should not be asked to pay these charges separately as part of our Free Worldwide Shipping service. If you receive a notice requesting payment for customs duties, import taxes, brokerage fees, or similar government charges, please contact FIFA Store customer support before making any payment.
Lost, Delayed, or Damaged Packages
If your package appears lost, delayed, damaged, or delivered incorrectly, please contact us at [email protected] so we can review your order and provide support.
Please include your order number, tracking number if available, delivery address, and clear photos of any damaged packaging or items. This information helps us review the issue more efficiently.
Delivery Issues After Shipment
After an order ships, local delivery conditions may affect the final delivery time. If tracking shows an issue, failed delivery attempt, or delivery exception, contact us promptly so we can help review the available information.
If your package is marked delivered but you have not received it, please check nearby delivery areas, household members, reception desks, parcel lockers, or building management before contacting support.
Contact Us
For shipping questions, tracking help, delivery issues, customs notices, or address concerns, please contact FIFA Store customer support.
Email: [email protected]
