Contact FIFA Store
Need help with an order, delivery question, return, exchange, product detail, or account issue? FIFA Store support is here to help you get the information you need.
How to Reach Us
For customer support, email us at [email protected]. Our team typically replies within 24–48 hours during customer service hours.
What to Include
To help us review your request faster, please include as many helpful details as possible.
- Your full name and email address used at checkout
- Your order number, if your question is about an order
- A clear description of the issue or question
- Product name, size, color, or item details when relevant
- Photos or screenshots if they help explain the issue
Order Support
Contact us for help with order questions, order details, checkout concerns, or updates related to a recent purchase.
Shipping Support
If you have a shipping question, please include your order number and any tracking details you have received.
Returns & Exchanges
For return or exchange help, send your order number, item details, and the reason for your request before sending anything back.
Product Questions
Ask us about product details, sizing, item information, availability, or questions that can help you choose the right product.
Account Help
We can help with account-related questions, including access issues, customer details, or order information connected to your account.
Your Privacy Matters
Information you send to FIFA Store is used only to review and respond to your customer support request. Please avoid sending unnecessary sensitive information in your message.
Thank you for contacting FIFA Store. We appreciate your patience and will do our best to respond clearly and helpfully within 24–48 hours.
