Privacy Policy
This Privacy Policy explains how FIFA Store collects, uses, protects, and manages customer information when you browse our website, place an order, contact support, subscribe to emails, or use our online services.
Information We Collect
FIFA Store may collect information you provide directly when you shop, create an account, contact us, or subscribe to email updates.
- Name, email address, billing details, and shipping details
- Order information, purchased items, and customer support messages
- Account details, if you choose to create an account
- Marketing preferences, such as email subscription status
- Website activity, device information, cookies, and analytics data
How We Use Information
We use customer information to operate FIFA Store, process orders, provide support, improve the website, and communicate with customers.
- To process, confirm, and manage orders
- To respond to customer service requests
- To provide order updates and account-related messages
- To improve website performance and shopping experience
- To send marketing emails when you have subscribed or agreed to receive them
- To help protect the website, customers, and transactions from misuse
Order Processing
When you place an order with FIFA Store, we use the information you provide to review the order, process payment, arrange fulfillment, communicate order updates, and provide customer support.
Please make sure your order, billing, and delivery information is accurate so we can handle your purchase correctly.
Payment Information
Payments may be processed through PayPal, Stripe, and credit card payment services. These payment processors handle payment details needed to complete a transaction.
FIFA Store does not ask customers to send full credit card numbers, passwords, or sensitive payment credentials by email.
Cookies & Analytics
FIFA Store uses cookies and analytics tracking to support website functionality, understand how visitors use the site, remember preferences, improve performance, and help measure shopping activity.
You may be able to control or disable cookies through your browser settings. Some website features may not work properly if certain cookies are disabled.
Email Marketing
If you subscribe to FIFA Store emails or agree to receive marketing messages, we may send you updates about products, promotions, offers, and store news.
You can unsubscribe from marketing emails by using the unsubscribe link in our emails or by contacting us at [email protected].
Service Providers
FIFA Store may share limited information with service providers that help us operate the website, process payments, manage orders, provide customer support, deliver email communications, analyze website performance, and protect store operations.
These service providers are only given information needed to perform their services for FIFA Store.
Data Security
FIFA Store uses reasonable administrative, technical, and organizational measures intended to help protect customer information. However, no website, online service, or electronic storage method can be guaranteed to be completely secure.
Data Retention
We keep customer information for as long as needed to provide services, manage orders, respond to support requests, maintain business records, resolve disputes, prevent fraud, and comply with applicable obligations.
When information is no longer needed, we may delete, anonymize, or securely retain it according to our internal record practices.
Customer Privacy Rights
Depending on where you live, you may have privacy rights related to your personal information. These may include the right to request access, correction, deletion, restriction, objection, portability, or withdrawal of certain permissions.
To submit a privacy request, contact FIFA Store at [email protected]. We may ask for information needed to verify your request before taking action.
Children’s Privacy
FIFA Store is not intended for children to provide personal information without appropriate consent from a parent or guardian. If you believe a child has provided personal information to us, please contact us so we can review the request.
International Users
If you access FIFA Store from outside the country where our services, systems, or service providers operate, your information may be processed or stored in locations outside your country or region.
By using the website, placing an order, or contacting us, you understand that your information may be handled in this way as part of operating FIFA Store.
Policy Updates
FIFA Store may update this Privacy Policy from time to time to reflect changes in our website, services, privacy practices, or operational needs. The updated version will be posted on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy, your personal information, email marketing preferences, or a privacy request, please contact FIFA Store customer support.
Email: [email protected]
